Last updated: Shahrivar 1405
Scope of This Policy
This policy explains how information about users of the NoviraHub website, owned by Setareh Ertebat Saz Asr, is collected, used and retained.
Information We Receive
When you complete cooperation, service inquiry or registration forms, we may receive your name, email address, WhatsApp number, country of residence or operation, professional background, company information and inquiry text. Essential technical data, such as IP address, browser type and security logs, may also be recorded to prevent fraud and spam.
How We Use Information
- Assessing and responding to cooperation and service inquiries;
- Verifying identity and managing dashboard access;
- Communicating by email or WhatsApp about a submitted inquiry;
- Maintaining security, preventing misuse and fulfilling legal requirements.
Sharing Information
Personal information is not sold. Access is limited to staff and essential technical service providers on a need-to-know basis and subject to confidentiality. Where required by law, necessary information may be provided to the competent authorities.
Retention and Security
Information is retained only for as long as necessary to assess an inquiry, maintain a business relationship, protect system security or fulfil legal obligations. Access controls, backups and standard security measures are used to protect data. However, no method of internet transmission or storage is completely secure.
Cookies and Technical Services
The website may use essential cookies for login, maintaining user sessions, display preferences and security. Anti-spam and hosting services may process necessary technical data.
Your Rights
You may request access to, correction of or deletion of your personal information. Deletion may be restricted where retention is necessary for legal or security requirements or to establish records of cooperation.
Contact Us
For privacy questions or requests, use the Contact Us page or the official contact channels listed on the website. Submitting a form alone does not constitute acceptance of cooperation, the granting of representation, a sales guarantee or the creation of contractual obligations.